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Taxes and fees that are shown are estimates only. The luxurious, 448-room JW Marriott Cancun Resort & Spa rests on a soft white-sand section of beautiful beach just off the crowded Hotel Zone. The staff speaks multiple languages, including English and Spanish. Like others have stated, our room was not ready and we would have been "upgraded" to a lesser room if we were not attentive. The JW loungers are thick and comfortable. As Titanium Elite, i am aware that I can get late check-outs (4pm), up to the approval by the hotel (not centrally through the Marriott website). Off peak redemptions are 40,000 points and peak nights are 60,000 points… As Platinum members we used suite night awards and could not be happier with our room. Nearby attractions include Playa Ballenas (0.2 miles), Club 91 (0.09 miles), and Extreme Games Cancun (0.3 miles). Are there opportunities to exercise at JW Marriott Cancun Resort & Spa? Dear Guest, We recognize your time is valuable and appreciate the feedback you have provided. I had to search up recipes online to show him, and guide him on the spot. Definitely not what one expects from a 5-star hotel. We had to wait 30 mins but did arrive before official check in time. Off-peak rates begin at about $150, but rates rise to $400 and above during busy periods like spring break and winter holidays. Now $180 (Was $̶2̶5̶9̶) on Tripadvisor: JW Marriott Cancun Resort & Spa, Cancun. Blvd. It’s a Marriott Bonvoy category 6 property requiring 50,000 points for a standard free night redemption. Like the Ritz-Carlton Cancun, Marriott’s other, nearby flagship property, the JW Marriott Cancun Resort & Spa rates Five Diamonds from AAA. Face coverings are required in all indoor public areas. At JW Marriott Cancun Resort & Spa, spoil yourself to a luxury getaway. See 449 traveler reviews, 1,129 candid photos, and great deals for JW Marriott Cancun Resort & Spa, ranked #39 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. It would have been ok to check out at 1pm, but to feign ignorance at what was clearly a lapse in process was unprofessional. When I checked in on NYE, I told the staff Alexander that I would like to check out at 4pm, and even wrote down on an administrative contract that Alexander handed me that I would leave at 4pm. WiFi and parking are free, and this resort also features 3 outdoor pools. Overall, Crosby Street Hotel ranks significantly better than The Mark. Embrace luxury at JW Marriott Cancun Resort & Spa. The hotel staff was nice, but nothing really memorable. Yes, free parking and valet parking are available to guests. (We previously had covid and recovered) Now it was time to jet set off on a warm Cancun vacation. Enjoy instant benefits like our Best Rate Guarantee, Mobile Check-In, Free Wi-Fi and earn free nights only when you book directly on Marriott.com. Tingnan ang availability Ang fine print Dahil sa Coronavirus (COVID-19), mandatory ang pagsuot ng face mask sa lahat ng indoor common area. In the fitness center few - if anyone wore masks and no social distancing was enforced. Prices are calculated as … more. Which languages are spoken by the staff at JW Marriott Cancun Resort & Spa? © 1996 – 2020 Marriott International, Inc. All rights reserved. Inspired experiences. JW Marriott Cancun Resort & Spa obtuvo la certificación en Mejores Lugares para Trabajar LGBT 2021 por la Fundación Human Rights Campaign (HRC), la cual promueve la inclusión de las personas Lesbianas, Gays, Bisexuales y Transgénero (LGBT) en el lugar de trabajo.-# HRCEquidadMX. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Located in Accommodation district, this exclusive hotel offers a summer terrace, an indoor heated swimming pool and sun loungers. Navette aéroport disponible moyennant des frais supplémentaires. If I had stayed here 2-years ago I would have given a much better rating but. My partner and I stayed here for a week over New Year's and had a disappointing experience compared to other JW hotels I've stayed at in the past. But I now know that to be a farce at the JW Marriott, built on false promises by unprofessional staff, who turn their back on you at the easiest convenience. Response from Melissa Basto, General Manager at JW Marriott Cancun Resort & Spa. The hotel was gorgeous and very clean. Does JW Marriott Cancun Resort & Spa offer any business services? Please see our partners for more details. Feel renewed at our Mayan-Inspired Spa, complete with steam rooms, tennis courts, an Olympic-style pool and treatments based on ancient rituals. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera Lote 40-A, Zona Hotelera, Cancun 77500 Mexico, Hand sanitizer available to guests & staff, I would give this hotel 4.5 if it wasn’t for COVID. Popular attractions Aquaworld and Cancun Interactive Aquarium are located nearby. Are there any historical sites close to JW Marriott Cancun Resort & Spa? Tinatanggap ng JW Marriott Cancun Resort & Spa ang mga card na ito at may karapatang mag-hold ng amount pansamantala sa card mo bago ang iyong pagdating. Plage privée Navette aéroport. The property features 447 ocean-facing guestrooms and suites. Sincerely, Daniela Hernandez Quality Manager, We are very loyal to Marriott and were happy to be able to travel again. The hotel’s multi-million dollar restoration will provide the highest degree of luxury service, embracing its ideal beachfront location and introducing modern elements complemented by local Mayan flair. While it seemed the staff was somewhat trying (they all wore masks inside and out) the hotel. Dedicate a day to exploring the historical Mayan ruins and experience the area's lively clubs and bars, dancing your nights away. See great photos, full ratings, facilities, expert advice and book the best hotel deals. Now £185 on Tripadvisor: JW Marriott Cancun Resort & Spa, Cancun. Our family of four stayed here before Christmas to enjoy the sun and beach. The JW Marriott did not disappoint! Personalized services. Disfrute del lujo atemporal en el JW Marriott Cancun Resort & Spa. Lounge in one of our beach cabanas, and make a splash in one of our several pools including our expansive infinity pool providing unrivaled views. See 447 traveler reviews, 1,129 candid photos, and great deals for JW Marriott Cancun Resort & Spa, ranked #39 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. The JW Marriott Cancun Resort includes the most expansive beachfront facilities in Cancun’s hotel zone with over 88,000 square feet of meeting space and nearly 900 guest rooms. Innovative spaces. When it comes to your event needs, our 20,236 square feet of elegant event space is perfect for destination weddings and company-wide conferences alike. The hotel is furnished with pieces that incorporate traditional Mayan designs, including authentic Mexican textiles and reclaimed wood accents adorned with meticulously carved drawings, paying homage to the cross-stitched embroidery typically found in garments worn by the ancient Yucatan people. The Caribbean Suite was a perfect space for two adults and two teens. I was excited at the Club 21 at JW Marriott having a "special New Year's Eve" menu, with extended desserts until 10pm. I've booked JW Marriott Cancun for New year's eve so that I could ring in the new year with my partner, at a facility I thought would be enjoyable and memorable. Next, was check-in. Enjoy free WiFi, free parking, and 3 outdoor pools. The Fresh Air Beach Massage with the Spa at the JW Marriott Cancun resort is not to be missed while in Cancun. Door and pool staff were all very friendly. Sanitizer was readily available . JWマリオット・カンクン・リゾート&スパ Cancunの高級ホテルの中でも完璧な選択。 Marriott.co.jpに料金や空室状況をチェック。 空港の電話番号: +52 998 848 7200 ホテルへのアクセス: 11 km NE このホテルにはシャトルサービスはありません。 Stay at this 5-star luxury resort in Cancun. The JW Marriott Cancun Resort & Spa is an upscale resort offering a serene atmosphere in the bustling Cancun hotel zone. Guests of the resort are treated to two free-form swimming pools, an expansive Mayan-themed spa, and signing privileges in the restaurants and bars at the neighboring Marriott Cancun Resort. On behalf of the entire team at the JW Marriott Cancun Resort & Spa, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. See 395 traveller reviews, 1,048 candid photos, and great deals for JW Marriott Cancun Resort & Spa, ranked #25 of 234 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. You can enjoy a drink at one of the bars, which include 4 … Which popular attractions are close to JW Marriott Cancun Resort & Spa? Pool chairs are side by side with little spacing meaning you were often sitting less that 6-feet from others. Their beach is very well maintained and easily accessible. I told him that during check-in he said that i could check-out at 4pm, but Alexander now changed his tune and said "I did not confirm". Cleanliness: The hotel features temp checks when you arrive on the property, mats at the doors to clean your feet, and hand sanitizer dispensers near the bathrooms and elevators. This property does not participate in the Fine Hotels & Resorts program from American Express, so your booking options are limited to booki… Prices are calculated as … Con una gran selección de comodidades exclusivas entre las que elegir, nuestro hotel también ofrece fácil acceso a algunos de los destinos más visitados del área, incluyendo el centro de convenciones y el aeropuerto internacional de Cancún (CUN), la Riviera Maya e Isla Mujeres. Own or manage this property? What food & drink options are available at JW Marriott Cancun Resort & Spa? I stayed here during a different time and feel that the hotel was very lax in its COVID protection for its’ guests. JW Marriott Cancun Resort & Spa accetta queste carte di credito e si riserva il diritto di trattenere temporaneamente un importo prima del tuo arrivo. We ate most meals on PROPERTY either at the JW or regular. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. The JW Marriott Cancun, with its marble, pillared lobby adorned with fresh flowers, exudes an elegant feel. We never saw hskping but they did a nice job cleaning and replenishing. As Marriott Rewards member, we have stayed at many Marriott properties and we enjoying returning to Cancun year after year. I went back to Alexander, and he said that check-out was 1pm, and that I should leave my room immediately. Marriott. Book JW Marriott Cancun Resort & Spa, Cancun on Tripadvisor: See 447 traveller reviews, 1,129 candid photos, and great deals for JW Marriott Cancun Resort & Spa, ranked #39 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. Our hotel spa offers massages, facials, steam rooms and treatments based on ancient rituals. I would recommend this hotel in 2023 but WOULD NOT recommend in 2021. Crosby Street Hotel ranks #1 in New York City with approval from 22 reviewers like BlackBook, Jetsetter and Gayot. The JW Marriott Cancun Resort & Spa is located in the heart of Cancun with all the other resorts in town. Our guests praise the pool and the helpful staff in our reviews. Reserve one of our select rooms to cherish mesmerizing beach views and enjoy access to our Club 91, a lounge boasting complimentary food stations. Which room amenities are available at JW Marriott Cancun Resort & Spa? 213 reviews of JW Marriott Cancun Resort & Spa "Over the past several years, my wife and I have had the opportunity to stay at both the JW Marriott and the Casa Magna. See availability The fine print Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Top room amenities include a minibar, air conditioning, and a flat screen TV. We were also locked out at noon, despite receiving a late checkout when we checked in. The rate at the time of booking was excellent. As a former Marriott Ambassador Elite member (and currently a Titanium Elite member), I've stayed in many Marriott hotels and this has been one of my worst experience. We did not experience anything negative on our 5 day trip and would recommend this location for your Cancun vacation. Many of the guests did not abide by mask rules, even within the hotel, and this only seemed to be enforced by hotel staff in the restaurants. Indulge in a revitalizing retreat at JW Marriott Cancun Resort & Spa, where you'll discover numerous upscale amenities including spacious, sand-toned accommodations, on-site dining and premier access to alluring destinations. Upon arrival I felt all covid safety precautions were taken. See more questions & answers about this hotel from the Tripadvisor community. Both The Mark and Crosby Street Hotel are highly recommended by professional travelers. Receive alerts when your room is ready, chat with your hotel, redeem points and more. Additional renovation highlights include modern, oversized bathrooms with freestanding soaking tubs, luxurious rainfall showers, dual sinks, and granite vanity tops featuring chrome detailing that deliver an elevated look and feel. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. However, dinner was average, and the extended dessert was nothing more than leftovers from dinner. Claim your listing for free to respond to reviews, update your profile and much more. JW Marriott Cancun Resort & Spa offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and an indoor pool. Delight in a budget-friendly getaway with our variety of spa, honeymoon, wellness and family-fun packages and deals. jw marriott cancun hotel cancun, jw marriott cancun resort, cancun marriott. Yes, dry cleaning and laundry service are offered to guests. The pool complex is the real standout at the JW Marriott Cancun Resort & Spa. Stay at this 5-star luxury resort in Cancun. Enjoy free WiFi, free parking, and 3 outdoor pools. The health and safety of our guests is our top priority: Blvd. Now $183 (Was $̶2̶9̶8̶) on Tripadvisor: JW Marriott Cancun Resort & Spa, Cancun. Los servicios de spa de JW Marriott Cancun Resort & Spa le ofrecen la oportunidad de armonizar su estadía con su menú de tratamientos de relajación y rejuvenecimiento. Now $194 (Was $̶2̶9̶3̶) on Tripadvisor: JW Marriott Cancun Resort & Spa, Cancun. Mit einem atemberaubenden Ausblick bietet das JW Marriott Cancun Resort & Spa gehobene Annehmlichkeiten in einem umwerfenden Rückzugsort. Now £198 on Tripadvisor: JW Marriott Cancun Resort & Spa, Cancun. Our spacious rooms and suites boast scenic Cancun views, plush bedding, Jacuzzis, flat-panel TVs and room service. JW Marriott Cancun Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Where they failed (and the other two properties I stayed at did a great job - one of which was a Marriott property) is in co trolling the guests. If you wish to simply relax, take a trip to our on-site, Mayan-Inspired Spa which offers ample therapeutic treatments, tennis courts, a steam room and mesmerizing ocean views. Vedi disponibilità Da sapere A causa del Coronavirus (COVID-19) è obbligatorio indossare la mascherina in tutte le aree comuni interne. Is parking available at JW Marriott Cancun Resort & Spa? Indulge in a revitalizing retreat at JW Marriott Cancun Resort & Spa, where you'll discover numerous upscale amenities including spacious, sand-toned accommodations, on-site dining and premier access to alluring destinations. Guests praise the beach locale. Marriott Proprietary Information. After warming up with a swim, finish your workout at our fitness center featuring cardio equipment and free weights. Masks were properly worn by guests and staff in public areas. Soar into savings at JW Marriott Cancun Resort & Spa. Jw Marriott Cancun Resort And Spa is located less than 1 mile from Kukulcan Plaza and offers a fitness center and a steam room. Bring your headphones since they do not have or allow music. During check-in, I happily told my partner that Marriott was a good membership programme, and we were delighted that our late-check out request could be accepted. Likely not typical so we had to take advantage of it. Aquaworld is minutes away. This is my third time in Cancun since “pandemic”. He thanked me for writing down my preferred time, and said that he has noted that I will leave at 4pm However, on check-out day, my card was locked out at about 1pm. View deals for JW Marriott Cancun Resort & Spa, including fully refundable rates with free cancellation. While I felt safe I certainly had to work at it much harder than I did my other two visits. Marriott still has a great membership programme, but please think twice about spending your money (or your points) at the JW Marriott. Marble bathrooms with separate tubs and showers have plush towels and quality Aromatherapy toiletries. Sophisticated rooms are outfitted with carpet and finished wood, and every one comes with an ocean view. Many travelers enjoy visiting Zona Arqueologica El Rey (1.1 miles) and Scorpion’s Temple (1.7 miles). Conveniently located restaurants include Tora Cancun, Harry’s, and Porfirio's Cancún. Wait 30 mins but did arrive before official check in time Negroni nor do not or! Une vue époustouflante, le JW Marriott Cancun Resort & Spa not include all taxes fees. Covid protections a warm Cancun vacation guest reviews bars, dancing your nights.! Rooms are very pretty with comfy beds quality Manager, we recognize your time is and! 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